Support

The RED Option team is happy to provide any assistance you need. We encourage you to visit our Frequently Asked Questions or contact us via phone or email.

Contact By Email:

support@redoption.com

Contact By Phone:

  • 877-733-6786 (Toll Free)
  • 773-244-7736 (Direct)
  • 312-880-2932 (Fax)

Support Hours

7:30 AM - 4:30 PM CST (Monday - Friday)

  • Red Option Advisors, Inc.
  • 600 W. Chicago Avenue, Suite 100
  • Chicago, IL 60654-2597

FAQs

Pretty self-explanatory. If you've got a question, there's a good chance we have an answer here. But as always, if you don't find what you are looking for, we are always just an email away.

General

How much does each Trading Strategy subscription cost?

How do I subscribe to a Trading Strategy?

What if I make my purchase mid-month?

Can I cancel my participation at any time?

Where do I go to cancel a subscription?

Where do I go to find my RED Option account number?

Can I change my subscription from one strategy to another?

Can I receive the Market Blog daily commentary via email?

My Subscription

How much does it cost?

When will I be billed for each subscription?

Do I have to have a TD Ameritrade account to subscribe?

Are RED Option recommendations available for autotrade?

How do I register for Autotrade at TD Ameritrade?

Are there any additional fees for Autotrade at TD Ameritrade?

How often will I receive trade recommendations?

What happens if I sign up for a Trading Strategy mid-month?

How much should I allocate to each trade?

How do I view archived trades for my strategies?

Are there any other fees or hidden costs with RED Option?

What are the commission charges on these recommendations?

Can I discontinue Autotrade at any time?

Where do I send questions about recommendations and trade criteria?

Can these recommendations be used in an IRA?

Can we get trade emails via text-message?

How do I set up my account to get text messages?

Market Blog

I can't read the emails, what's wrong?

How do I sign up for the free Market Blog emails?

How do I turn off the email commentary updates?

Are the daily commentaries archived?

How can I contact RED Option?

Autotrade

Is a TD Ameritrade account required to use Autotrade?

Are all TD Ameritrade accounts eligible to use Autotrade?

How do I register for Autotrade at TD Ameritrade?

Are there any additional fees for Autotrade?

Can I discontinue Autotrade at any time?

Glossary

Option terminology can be complex so we have compiled a glossary of every term you need to know to navigate the trading maze.

Track Record

Thank you for inquiring about the RED Option Track Record. In an effort to ensure complete client understanding of past performance and all applicable fees for RED Option, we ask that specific performance requests be done on an individual basis. Please contact RED Option directly at support@redoption.com or 877-733-6786 to obtain a track record and discuss all relevant information. We look forward to hearing from you.